We aim to provide a smooth and reliable delivery experience for every order. Please review the information below to understand how we process and ship your purchases.
Once your order has been placed, we begin processing it as quickly as possible. Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During busy periods, processing times may take slightly longer.
Delivery times may vary depending on your location, selected shipping method and courier availability. Once your order has been dispatched, you will receive confirmation with the relevant shipping details where available.
Please note that estimated delivery times are provided as a guide and may be affected by factors outside our control.
Shipping charges are calculated based on the delivery location and selected shipping option. Any applicable shipping costs will be displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping or promotional delivery offers. Any applicable terms will be clearly stated at the time of the offer.
Where tracking is available, you will receive the necessary information once your order has been dispatched. Please allow some time for tracking information to become active after shipment.
Please ensure that your delivery address is entered correctly when placing an order. We cannot accept responsibility for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.
If you experience any issues with your delivery, please contact our customer support team and we will do our best to assist you.
If you have any questions regarding shipping or delivery, please feel free to contact us. Our team will be happy to assist you with any information related to your order.
